Glovo is a Spanish delivery company. It was founded in Barcelona in 2015 by Oscar Pierre.
At the beginning, the company was small, but its emergence was very fast. Today, Glovo has a strong dominance in many markets.
The idea of Glovo is simple: people can order food, groceries, or medicine. A courier delivers the products quickly to your home.
Glovo uses an app to connect customers, businesses, and couriers. This system creates flexibility for workers because they can choose when they work. However, some people say this system can lead to exploitation, because couriers do not have job security or benefits.
Glovo makes profit from delivery fees and commission from restaurants. Many restaurants use the platform, but some become very dependent on it.
Governments are now creating new regulation to protect workers. The company operates in the gig economy, where people do short-term jobs.
Glovo is very strong in the market. In some places, it is close to a monopoly, and in others, it is part of an oligopoly with companies like Uber Eats and Deliveroo.
2. Vocabulary Match
Match each word with the correct definition:
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Founded — F. Money you make after costs
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Emergence — B. Being very strong in a market
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Dominance — D. When something starts and grows
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Courier — I. Being able to change easily
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Exploitation — E. To start a company
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Profit — C. A person who delivers things
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Commission — G. Using someone in an unfair way
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Flexibility — H. Money paid for each service
Part 2
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Regulation — D. Jobs that are short and flexible
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Monopoly — A. Rules from the government
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Oligopoly — C. One company controls the market
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Gig economy — B. A few companies control the market
3: Questions:
1. When you are paid every momth as an employee at a company is ?
2. Before taxes?
3. After taxes?
4. What a person is paid per hour is ?
5. If you make 2,000 Euros per month at your old job and your new job is offering you 4,000 Euros, you are your salary.
6. If you own a house in Barcelona and you can rent it to other people, you are the
7. The people who must pay you rent every month are your
8. If you think it is very easy to own a house where you rent it to people and you make a lot of money without having to work very hard, this passive income is a .
🗣️ 4. Speaking Discussion
Discuss in pairs or small groups:
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Is Glovo a good or bad idea? Why?
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Should couriers be employees?
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Is convenience more important than workers’ rights?
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Is it dangerous if one company is too powerful?
💼 5. Discussion: Job Satisfaction
Task
What is important for a good job?
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Job security
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Flexibility
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Work-life balance
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Career growth
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Fair treatment
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Benefits
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Working conditions
👉 Students must:
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Choose TOP 3
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Explain why
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Compare with Glovo couriers
🏢 6. Barcelona Companies
Discuss these companies:
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Glovo
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Mango
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Desigual
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SEAT
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Wallapop
- Lavinia
Questions:
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What do they have in common?
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Why is Barcelona a good place for startups?
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Which company is the most successful? Why?
🎭 7. Role Plays
Role Play 1: Job Interview
👥 Student A: Applicant
👥 Student B: Glovo recruiter
Applicant:
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Introduce yourself
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Say why you want the job
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Ask about salary and schedule
Recruiter:
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Explain the job
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Talk about flexibility
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Decide: hire or not
Role Play 2: Business Negotiation
👥 Restaurant Owner vs Glovo Representative
Discuss:
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Commission
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Benefits (more customers)
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Risks (less profit, dependency)
👉 Make a final decision
Role Play 3: Government Debate
Roles:
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Government official
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Glovo manager
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Courier
Topic:
👉 “Should companies like Glovo have more rules?”
Role Play 4: Investigation
Roles:
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Regulator
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Glovo executive
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Courier
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Restaurant owner
👉 Decision:
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No action
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New rules
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Fine
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Limit growth
💬 8. Communication Task
Glovo has a bad image.
👉 Suggest solutions:
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Better conditions for workers
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Improve public opinion
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Keep making money
💡 9. Business Pitch Activity
Create your own company:
Explain:
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Product or service
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Target customers
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How you make money
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Why it is better
👉 Present to the class
👉 Others decide: invest or not
🧠 10. Critical Thinking
👉 Question:
“Does Glovo help workers or exploit them?”
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Give arguments for both sides
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Use new vocabulary
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Give your opinion
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